Privacy policy

Privacy and Cookies Policy

Frederica controls the collection and processing of all Personal Information and Data in a fair and lawful manner through this Website. Frederica only processes Personal Information that is adequate, relevant, and not excessive for the purpose for which it is processed.

Frederica respects the privacy of users and complies with the provisions of Portuguese and European legislation regarding the processing of Personal Data, in accordance with the requirements of applicable legislation and the National Data Protection Commission ("CNPD").

This Privacy and Cookies Policy provides information regarding the processing of personal data collected through the Website, as well as the exercise of the rights of the data subjects.

Frederica only discloses or reveals Personal Information internally. It may disclose externally, but always under appropriate circumstances (such as with transport companies it works with) and ensuring adequate technical and organizational privacy and protection measures.

All employees are instructed that whenever they must process Personal Information on behalf of Frederica, they must implement appropriate technical and organizational measures to ensure the security of the Personal Information and do so in accordance with the company's instructions and procedures and in compliance with the applicable laws.

This policy statement sets out the general principles that support the specific processes and procedures related to the collection, use, treatment, access, or disclosure, archiving, transfer, or other forms of processing of personal information. These general principles apply to the entire process of registration, treatment, and processing of Personal Information and Data in a uniform and transversal manner by Frederica.

At any time, users may request access to the personal data collected about them from Frederica, as well as its correction or deletion. Requests for access, correction, or removal of personal data should be sent to apoiocliente@frederica.com.